We're so sorry you're having trouble logging in!
Let's see if we can help...
- First, make sure you've signed up for an account with Civil Comments.
- If you know you've already signed up, but forgot your password, you can re-set it using the "Reset Password" link on the login window.
- If you enter your login credentials, but just end up being taken back to an empty login screen, the problem could be something to do with your cookies: our platform needs to set a cookie to log you in, so your browser needs to accept 3rd party cookies.
Here's a detailed description of how to update your cookies settings if you're using Firefox on a Mac--that's the combination that most often runs into cookies problems!
If you're in an endless login loop but not using Firefox on a Mac, here's a general description of what you can try in your browser preferences.
- Still having problems? Email us using the contact link at the bottom of this page--we're more than happy to help you figure out whats going on so you can get back to commenting!