Log-In Problems?

We're so sorry you're having trouble logging in!  

Let's see if we can help...

1
First, make sure you've  signed up for an account with Civil Comments.
2
If you know you've already signed up, but forgot your password, you can re-set it using the "Reset Password" link on the login window.
3
If you enter your login credentials, but just end up being taken back to an empty login screen, the problem could be something to do with your cookies: our platform needs to set a cookie to log you in, so your browser needs to accept 3rd party cookies.  
 

Here's a detailed description of how to  update your cookies settings if you're using Firefox on a Mac--that's the combination that most often runs into cookies problems!  

If you're in an endless login loop but not using Firefox on a  Mac, here's a general description of what you can try in your browser preferences.  

4
Still having problems?  Email us using the contact link at the bottom of this page--we're more than happy to help you figure out whats going on so you can get back to commenting!  

Still need help? Contact Us Contact Us